Rezorty v Guatemale

"Perfect location. Quiet countryside and no traffic"

No staff available to greet us and show us to our apartment. The internet was useless.

"Great location directly at the white sand, pristine waters beach. Top equiped apartment with kitchen. Near to various great dinner places."

Aucun.

"Comfortable beds and clean modern rooms with large walk in shower. Very nice staff! Tasty breakfast for purchase and beautiful view from restaurant."

Aucun.

"The breakfast was excellent with a wide variety of food. The tropical gardens around the hotel were beautiful and larger than any hotel gardens I have seen elsewhere in Asia and very well maintained. In particular we would like to mention Mr Tony Tong the Hospitality Manager who was very helpful advising us on excursions and sorting out a serious travel problem (0ne railway ticket booked instead of two!)"

everything was fine

"The location right in front of the river with 360 view! The food made of fresh local produce The boat tour in the island The friendliness of the staff."

Everything just GREAT!

"A very well kept resort with friendly and helpful staff, who can arrange trips on the nearby lake at reasonable rates."

The location is a little way out of town, but it's handy for the lake

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"The place gives a very tranquil and luxurious feel."

Nothing

"Beautiful view, with exceptional service. The staff is extremely friendly, makes a point of learning your name and providing the personal touch. A bit outside the busy Stone Town area, very close to the airport. Well priced."

The breakfast is a bit disappointing, would have loved a strong cup of coffee, but the rest of the menu is really enjoyable, and the great service more than makes up for the slightly under par breakfast.

"Friendly place both staff and most of guests. Cabin was basic but ok. Beach location was great."

Aucun.

"The location was amazing and the breakfast was delivered directly to the room with fresh fruits."

Nothing.

"The customer service, friendliness of all the staff, and welcoming were superb. We have never met people who are all friendly, with no exception and all the staff always greeted everyone with a smile"

Nothing to dislike

"Nagyon kedves személyzet, rugalmas opciók vacsora és spa elményekkel kapcsolatosan , családias, de annál szuperebb spa, rendkívül csendes, pihentető környezet, kényelmes bútorok, közösségi, de csendes tér, társasjátékok, sakk, pingpong. Igazán rég voltunk ilyen szuper pihentető, csendes helyen."

Minden szuper volt 👌

"The stuff was very friendly, checking all the time if we need anything extra or providing guidance if we needed some tips about the island. The room was very nice, with everything we needed, including in the kitchen. Highly recommended!"

The mosquitoes at the pool ☺️. There is nothing we can think of that we didn’t like about the accommodation.

"L’emplacement et les équipements du logement ainsi que du centre Pierre et Vacances. La terrasse bec vue sur le parc et la mer! L’hôte a été compréhensive et arrangeante avec nous pour s’adapter à nos horaires d’avion."

Le seul bémol réside dans l’humidité ambiante dans l’appartement, mais l’hôte a mis à disposition un déshumidificateur efficace et la climatisation pour diminuer les effets.

"Staff was amazing !! View was amazing, in general excellent value for money"

Aucun.

"年数は感じるもののオシャレな外観。 １室が中で２部屋に分かれており、更にそれぞれ２つずつベッドがありました。部屋同士もトイレや浴室のある通路をドアで挟んでおり行き来できます。それぞれの部屋も広い。エアコンもしっかり効くし、wi-fiやワイヤレス充電器もある。 朝食はゴルフ場のレストランで、サラダ、トースト、スクランブルエッグ＆ベーコン、スープ、ヨーグルト、飲み物をいただきました。美味しかったですが、ヨーグルトは大人向けの味です。甘くないので、子供達はトーストの苺ジャムを混ぜました。 スタッフはみんな丁寧な方ばかりでした。"

室内の鍵がかからない所がある。バルコニーへの鍵も壊れてて開かない。外スリッパも準備されているのに。時期的なものもあるかも知れないけど、窓が虫ついてて汚れている。 近くにコンビニ等ないので、夕食はよく考えてから施設に向かいましょう。

"Everything. It is in a fantastic location, is immaculately maintained, has a well equipped gym and indoor and outdoor pools and a great layout. The staff cannot do enough to make your stay exceptional."

Nothing, it was as close to being perfect as it is possible to be.

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"We got an upgrade to a big cottage for free that better suited our family needs. Stuff is friendly and nice."

Aucun.

"Location was perfect Just a few minutes walk to the beach Food was fresh using local produce"

Having to say goodbye at the end of the stay. All of the staff and other guests were friendly and welcoming

"I appreciated Riza who was the main host. She greeted me on my arrival and was very helpful. Breakfast was great!"

Aucun.

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"The food and the friendly service. The staff are really amazing and the management was very giving. When shortfalls, which weren't major, showed up, they more than made up for it. They are appreciated"

The cocktails. Mocktails were just juices mixed together. Cocktails were alcohol simply mixed with juices, which did not blend well. All you tasted was the alcohol. Ended up drinking Coca Cola and juice mostly. Cocktails are meant to be tasty and enjoyable. Those were nowhere close.

"Location is really great - In the middle of the desert just on the beach. Small boutique hotel with very friendly personel and very good food"

Flies were the problem in the end of December which make difficult to eat outside till evening.

"Nice and modern hotel in country club style. Very professional and helpful staff. The room was clean and comfortable. Great option when travelling with car - plenty of parking space."

Breakfast selection was mediocre. Some small spa or sauna area would create extra value.

"Everything is new and fresh ,it’s amazing for the price. Staff are happy an helpful"

Having to get taxis but the cheap so not to bad.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"Close to gondola and restaurant. Cosy and nice apartment."

Aucun.

"A very nice and clean room. It's newly renovated. It was -8°C outside during our vacation, so we didn't even always turn on the heating because the apartment was so warm. The room has all the necessary kitchen utensils (cutlery, dishes, scissors, a corkscrew) and bathroom essentials (combs, a hairdryer, and even feminine hygiene products). Location is good, it takes about 10-15 minutes to get to ski elevator No.1. The hotel proposes 20% discount at Zjaj. It was the cheapest one. Also the can wax and sharpen the renting board 👍🏻 The apartment complex is connected with spa center Mamababa, so you even don’t need to go outside"

The location is different with booking address. We were trying to find it about 1 hour. You have to put in maps “National restaurant”, the reception is located in the same building, but the left door. The room doesn’t have mountain view, you have the view to the main road and roof from the downstairs restaurant. Since the restaurant is downstairs it was noise some nights Spa complex is a little bit expensive - 5000 dinares per person, the hotel in 200 m propose prise 3000 dinares

"Remort from town, surrounded by green. Good restaurant, proximity to convenience store."

None.

"Location vicinissima al mare, posto tranquillo, staff cordiale e sempre disponibile ."

Aucun.

"This is the most special place I have ever stayed. A completely unique property, a once in a life time experience."

Aucun.

"Clean well equipped with great facilities and staff"

Aucun.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.